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Política de Reservas


Check-in: From 14 hours.
Check-out: Up to 12 hours.


Prepayment Policy:


The hostel will ask for a payment of 50% of the total accommodation when booking.The 50% balance will be paid directly to the hostel at check-in.
Forms of advance payment can be by credit card (not face transaction) or bank deposit.
In the case of bank deposit, the reservation will be confirmed only by sending the voucher by email or confirmation of the details of the deposit by phone or email.
The balance can be made by credit / debit card or cash.
For reservations between 0 and 15 days before check-in, 100% of the value of hosting will be charged to the credit card or bank deposit at time of booking.
The payments made are non-refundable.


Cancellation policy:
If you cancel or change up to 15 days before arrival, a percentage of 50% of the total amount will be charged.
If you cancel or change later or in case of no-show, the total price of the reservation will be charged.
Non-attendance on the scheduled date of arrival without prior notice will be considered "no show" (withdrawal without cancellation).In these cases, the vacancy will remain available for 24 hours from check-in times.After the expiration of the time the reservation is canceled.


Withdrawal after entry:
The withdrawal of stay, on arrival, after entry or early departure for any reason is not subject to refund, refund or future credit.


Children:
under 18 guests can attend our hostel with parental consent or in their company.
All children are welcome in our private suites and family rooms.
Only children over 12 years are accepted in our dorms.
Children under 6 years are not charged for the use of existing bedding in the room booked.


Extra beds:
Extra beds are available in our private and family room suites, please check availability and prices.


Pets: No Pets.


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